We have spoken to thousands of people about mental health services and support across Norfolk and Waveney. Whilst we know we have services that are doing a great job, we also know there are areas of significant concern where we need to do better. We are working alongside service users and their families and carers, professionals, members of the voluntary sector and other stakeholders to improve mental health services. Some of this work includes:


Diagnosing dementia, and developing sustainable support for people with the condition and their carers and families is a core part of our work across Norfolk and Waveney. Further to extensive consultation in 2018 we now want to develop a whole system approach to dementia support and diagnosis. This will be more responsive, person centred, efficient in its use of public funds, effective in delivery, and clearer to navigate. We also want to enhance people’s experience of dementia support services and continue to work collaboratively and innovatively with the voluntary and community sector in the design and delivery of good quality dementia support. Our aim is to improve dementia services through:

  • A range of measures that improve people’s experience of dementia diagnosis and immediate post diagnosis support
  • Taking an integrated approach to commissioning dementia support services to ensure anyone living with dementia in Norfolk and Waveney can expect to receive the same level of high-quality services
  • Collaborating with programmes and services that provide support to older communities
  • Recognising the enormous value of the voluntary and community sector, as a provider of dementia support and thinking creatively, as an STP system, about further measures to promote and sustain this valuable contribution. 
  • Focusing on education and training - for everyone affected by dementia, and the wider dementia workforce.

During the next few months we will be developing detailed plans to deliver this aims. We are committed to ongoing co-production in developing and implementing this ambition. If you have a particular interest in dementia and would like to be involved in this work, or just to be kept informed, please contact William Snagge at This email address is being protected from spambots. You need JavaScript enabled to view it.